How we do this for you
We do everything you’d expect: arrange meetings, collect levies, manage repairs and help with disputes. But we believe it shouldn’t stop there. Here’s how we go further:
We know that emergencies don’t just happen during office hours. And rather than just leave you with the phone number for a message service we have our most senior staff on call to help you with emergency repairs, whenever they occur.
Many owners and residents aren’t aware that damage to their furniture and possessions is not covered by the buildings insurance. That’s why we help with arranging contents insurance too. And depending on which company the building is insured with, there can be considerable savings by reducing insurances excess amounts.
With the introduction of the Strata Schemes Management Act 2015, the need for By-laws to be adopted and amended increased greatly. For example, did you know you often need to create a By-law BEFORE you renovate your bathroom?
We all know how complex the licensing, WHS & insurance laws surrounding contractors are these days, so at VJ Ray we enlist the help of an independent company to continually monitor each and every contractor used by all of our strata schemes so that there is never any doubt that they comply.
With the introduction of the Strata Schemes Management Act 2015, there is now the opportunity for strata schemes to elect to make some of the less complex decisions at a meeting by voting electronically, rather than attending the meeting in person.
We understand that its often quicker for you to help yourself, particularly if you are seeking information after hours. So we provide access to much of the commonly needed items through an online portal for each owner.
This is a line about our routine repairs system that is a very good reason to use VJ Ray Strata.
We are constantly working to improve our help to strata owners and residents by taking advantage of technology as it becomes available. Things such as video meetings, an App to report repairs and maintenance items, and online contractor supervision are just a few of the things we are currently working on, so be sure to check back soon to see how they are coming along.